Variant images not displaying when selected

HadialMuwanes
New Member
5 0 0

Hi, 

For some reason, the image variants for all my products are not working properly. Meaning that whenever I click on a variant in the product page, the image associated with the product does not automatically appear. This is happening for all my products but not all the variants. Some variants work fine and some do not. Some products even are not showing all the media selected in the settings page. I have not made any CSS changes, and I am using Dawn theme.

Thanks

Link to me store,

www.haxessentials.com

Replies 3 (3)

Emily
Shopify Staff
1366 102 193

Hi, @HadialMuwanes.

 

Thank you for reaching out! I am sorry to hear your product image is not changing when selecting a different variant. 

 

I have tried about 10 products on my end and they all seem to be grabbing the right image when I select a different variant. Are you able to share with me a link to a product that is not working? 

 

Please let me know if you have any further questions!  
 
Talk soon, 

Emily | Social Care @ Shopify 
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kwh14
Visitor
1 0 0

I am having the same issue. You can see that variant image not working right here on my site: https://42-57.com/products/gildan-hooded-sweatshirt?variant=42105662046358
I noticed that if I select a variant and then refresh the page, the variant image will show up but then all other variant's images will no longer appear. I can keep going around and around doing this but can never get more than one variant's image to work at a time.

 

I am on Dawn 13.0.1

Blair
Shopify Staff
1986 261 234

Hi @kwh14,

 

Thanks for connecting with us here on the Community! 

 

To gather a bit more information, are you able to share how you added those variant images? If you haven't done so already, I'd encourage you to follow this guide in order to successfully add images to existing variants. Once completed, please let me know if the issue persists. 

 

Talk soon!

Blair | Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog