Walmart Integration - Item Sync Error w/ Image Size - We need full call header & API response

Walmart Integration - Item Sync Error w/ Image Size - We need full call header & API response

SpiderHolster
Visitor
1 0 0

We are experiencing a problem with Shopify's Walmart integration when attempting to sync our products.

 

All of our products besides (2) synced with no problem.

 

There are two specific products that show errors that say they cannot sync due to their file size being over 5mb.

The leading photo on both products is >1mb. 

 

>> Walmart Support is requesting the "Full call header & API response from Shopify" so they can help solve this issue.

 

>> Shopify Support said to bring this question to the forums.

 

Someone please advise, thank you!

Reply 1 (1)

saritay
Shopify Partner
14 1 0

Hello @SpiderHolster !

The Walmart support’s requirement of “Full call header & API response from Shopify” to solve your issue can only be fulfilled by the Integration app you are currently using. 

 

To overcome such problems, you can also choose an Integration app that provides a seamless selling experience, such as CedCommerce Walmart Shopify integration. CedCommerce Walmart Shopify integration offers a wide range of features such as order management, bulk editing, shipment management, and promotional campaigns, with the added benefit of dedicated account managers and 24/7 support, irrespective of your time and location. Read for further details.