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We Want To Stop Using Shopify

1 0 0

we want to stop using the shop, how to stop it and could we get the money back?

Replies 2 (2)
Shopify Partner
5679 1047 1073

Hi @pijia1332,

You can deactivate your store from store admin > Settings > Plan and contact support of Shopify for asking refund. 

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Shopify Staff
Shopify Staff
123 9 34

Hey @pijia1332, thanks for reaching out to the community. 


To close your Shopify store:

  1. Go to Settings > Plan in Shopify admin.
  2. Click Deactivate store.

To find out if you can get a refund for your subscription, please contact the Shopify Support Team. Write "refund" in the chat > Click "I still need help" > you'll then be asked to log in and then be added to the support queue. Please let me know if you need more help with connecting to someone. 

Kitana | Shopify 
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