Web Pixel DOM Events are not working on shopify partners store

Web Pixel DOM Events are not working on shopify partners store

SazzadSowmik
Shopify Partner
9 0 5
analytics.subscribe('all_events', (event) => {
    console.log(event)
});

Added this on Custom Web Pixel. But it is not printing the DOM events. Only logs the Standard events.

Replies 6 (6)

AlexanderTaylor
Shopify Partner
2 0 1

I'm seeing the same issue as well

SazzadSowmik
Shopify Partner
9 0 5

Let me know if there any work around you've found.

itsjames
Shopify Partner
1 0 0

Did either of you find a solution? Still seems to be broken

AlexanderTaylor
Shopify Partner
2 0 1

Sometimes it works and I think it purely comes down to which browser the user is using

ebrenes
Shopify Partner
5 0 1

I am having the same issue as well!!!

lyradesigns
Shopify Partner
7 0 1

I was having this problem, and learned from a Shopify support rep that DOM events don't work anywhere but checkout at the moment.  So, even though it's not in their documentation, you have to roll your own click and form submissions events.

 

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From Shahirah A (Shopify Plus Support)

Jul 2, 2024, 20:26 EDT


"Our Pixels team advises that at the moment, DOM events only tracks at checkout. Support for storefront event tracking is in the works, but I don't have a timeline on when it will be released."