Website Freezing/Slowly Loading

rlcotejr
Excursionist
31 0 5

Hello,

Whenever I'm customizing an option this like:

https://www.efx.co/products/ebonite-envision-pearl?_pos=1&_psq=envision&_ss=e&_v=1.0

After I click a few options, the page will freeze, then load after a few seconds. I have cleared cookies/cache, and tried incognito with the same result.

Any help would be great.

Replies 3 (3)

Ole_
Shopify Partner
41 8 17

Hi,

 

I cannot reproduce your error, everything works fine when I try it. But what you can do is check the console output of your browser (Usually with right click > Inspect > Console). If there is an error it often gives you a clue what to search for.

If you find my suggestions helpful, kindly express your feedback by liking or marking them as a solution.

visionz.de
rlcotejr
Excursionist
31 0 5

Hello,

I have attached a screenshot of the inspect results when this happens on my computer. It un-freezes, but seems to take a bit.

Any help would be appreciated.

rlcotejr
Excursionist
31 0 5

Results.PNG