Website links and labels are not appearing on mobile.

thebabyfirstbox
New Member
5 0 0

Hi, I am facing this issue from long time. When user clicks on the website link, the text and links get disappear on mobile.  It is happening with all the pages opened with link.

 

URL:-www.thebabyfirstbox.com

 

WhatsApp Image 2023-10-31 at 1.22.57 PM.jpeg

 

 

Replies 2 (2)

BSS-Commerce
Shopify Expert
3465 459 515

Hi @thebabyfirstbox ,

I checked on the browser with the screen size of the phone and it still works normally: https://prnt.sc/nktk4G19I7JL

- I checked on my phone and the first time I had the same problem as you

=> But when I log out for a while and come back in again, it works normally again: https://prnt.sc/t5GRixGT1wyK

=> The reason may be that your network was poor at that time, so the processing of rendering the theme's data was not completed but was displayed.

=> That leads to your problem.

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thebabyfirstbox
New Member
5 0 0

Hi, Thanks for your time.

It is happening with many users opening my website for the first time even with high speed internet(tested).