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Website Server not working

Website Server not working

ThyUnoClothing
Visitor
2 0 1

I’ve just noticed that my websites are not working and i’ve tried multiple of my domains. The shopify domain thing had green checks for everything saying my domain is operating, but when I try to go to my website nothing loads and it says the server doesn’t exist 

Replies 3 (3)

StevenT_A7
Trailblazer
183 15 20

Hi @ThyUnoClothing , 

 

Check DNS Settings at your domain registrar:

  • A Record → 23.227.38.65
  • CNAME (www) → shops.myshopify.com

Flush your DNS cache or try in incognito/private mode.

Check if your .myshopify.com domain works.

Use dnschecker.org to see if your domain points to Shopify correctly.

Verify your domain hasn’t expired.

Contact Shopify Support if all settings look correct but the site still doesn’t load.

 

Thankyou !

Steven Taylor

Phone:- +1 (302) 260-8345
Email :- steven.taylor.a7@gmail.com
ThyUnoClothing
Visitor
2 0 1

Yeah, the DNS settings look fine, I’ve tried multiple devices to get on the website they all do the same thing. So think I’ll have to contact support 

SEOAnt-Jeffery
Shopify Partner
288 5 22

Hi @ThyUnoClothing

 

You may need to contact the domain provider for more details and find out the cause code. If you would like me to have a test and check the situation on my end, please share the store URL here meanwhile. Thank you!

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