What's the solution to my domain problem?

What's the solution to my domain problem?

jolunar
Visitor
3 0 0

i have problem in my domain

Replies 4 (4)
jolunar
Visitor
3 0 0
i want to verify my domain , i try to send the email but i didn't get
anything before 3 days until now please help me
jolunar
Visitor
3 0 0
yes i buy it from shopify
Mac
Shopify Staff
1702 178 295

Hi again, @jolunar!

I hope your day is going well.

 

I know how important this is and wanted to check in with you to ensure that you receive the support you may need regarding your domain set up. Have you had a chance to verify and update your email address? 

Mac | Social Care @ Shopify 
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Mac
Shopify Staff
1702 178 295

Hi, @jolunar!

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

 

I understand that you purchased your domain from Shopify and are having issues trying to verify your domain. Firstly, you will want to ensure that the email address associated with your domain is accurate. You can do this directly through the Shopify domain settings page, and resend the email.

 

If you are still not receiving the email, you can change the email yourself by heading over to your Admin > Settings > Domains then select the domain to be edited. Click on the drop down menu named Domain settings and select Edit contact information. You can then edit the email address and the new verification email will be sent.

 

Let me know if this helps! I'd also love to know more about your shop so that I can share some useful resources! Are you ready to launch your site? 

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog