When I try to trainsfor my domin ending in .io i get error "io domains are currently not supported"

chichichi
Visitor
1 0 0

When I try to trainsfor my domin ending in .io i get error "io domains are currently not supported" how can I transfer my google domain ending in .io to Shopify

Reply 1 (1)

Shay
Shopify Staff
2968 460 609

Hi @chichichi 

 

At this time Shopify does not support transferring in domains that end in .io. This doesn't mean you can't use your domain, it just means that you can't have it directly hosted by Shopify. 

 

You can keep the domain hosted through Google or use an alternative provider like Godaddy or Zoho. You can update your DNS information so that the domain points to your Shopify store. You can read more about how to do that through our Help Center here: Connect your third-party domain to Shopify manually · Shopify Help Center 
 

You can have only one A record and one www CNAME record associated with your domain. If your domain already has an A record or www CNAME record, then you need to change these records to point to Shopify. You can have multiple CNAME records associated with your domain, but each one must have a unique name, such as www or shop.

 

Let me know if you have additional questions I can assist with. 

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog