Where to place Tidio Live Chat box code in Dawn 2.3 theme?

Where to place Tidio Live Chat box code in Dawn 2.3 theme?

Cheweetina
Excursionist
24 0 2

Hey Shopify Community,

Got a quick question. I installed Tidio-Live Chat about a month ago and then had to uninstall it. I like the app, the only problems was the chat box was blocking my GDPR message at the bottom of the screen on mobile view. They gave me a line of code to install it to have it put on my Contact page, but... where to install it? I ask for the chat box to be on my "Contact Us" page instead. I know I would have to go in the liquid. theme somewhere. Would anyone know where to put the code using the Dawn 2.3 theme?

 

Thanks again,

Christina

Replies 3 (3)

KetanKumar
Shopify Partner
37583 3668 12151

@Cheweetina 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
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Cheweetina
Excursionist
24 0 2

Hi KetanKuma,

Thanks for your reply, here is the my site's URL: https://banglezbazar.com 

Cheweetina
Excursionist
24 0 2

Hi KetanKumar,

I'm following up about Tidio's chat box placement.

 

Thanks!