Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
my website is www.dolphinonline. ae and i have connected it to shopify however when i try to open for preview or use the domain it says forbidden acesss please help me
Hey @mexcon.
Thanks for reaching out.
Just to gather some additional context, did you purchase this domain directly from the Shopify platform? Or, are you attempting to connect a third-party domain to your Shopify store? As this information will allow us to assist you accordingly.
If this is a third-party domain, be sure to follow our step-by-step guide for connecting your domain manually. This includes the DNS changes that you will need to make to point your domain successfully to your Shopify store. Please note, that it may take up to 48 hours for the domain to reflect the recent DNS changes.
Looking forward to your response.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025Discover opportunities to improve SEO with new guidance available from Shopify’s growth...
By Jacqui May 1, 2025