Why am I getting a 403 Forbidden error on my Domain after verified connection

Why am I getting a 403 Forbidden error on my Domain after verified connection

mexcon
Visitor
1 0 0

my website is www.dolphinonline. ae and i have connected it to shopify however when i try to open for preview or use the domain it says forbidden acesss please help me 

Screenshot 2024-06-27 at 5.10.35 PM.png

Reply 1 (1)

Ollie
Shopify Staff
2494 456 415

Hey @mexcon.

 

Thanks for reaching out. 

 

Just to gather some additional context, did you purchase this domain directly from the Shopify platform? Or, are you attempting to connect a third-party domain to your Shopify store? As this information will allow us to assist you accordingly. 

 

If this is a third-party domain, be sure to follow our step-by-step guide for connecting your domain manually. This includes the DNS changes that you will need to make to point your domain successfully to your Shopify store. Please note, that it may take up to 48 hours for the domain to reflect the recent DNS changes.

 

Looking forward to your response. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog