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Hello, I connected my GoDaddy domain to Shopify last Thursday but when I type the URL of our new website (justaddvegan.com.au) in my browser I get a "Your connection isn't private" page.
I tried to solve it myself with the troubleshooting information on the Shopify website but with no result.
In the GoDaddy DNS manager I verfied that the A record is "23.227.38.65" and the CNAME record is "shops.myshopify.com."
However, I noticed that there is a second CNAME rcord: "_domainconnect" (Name) "_domainconnect.gd.domaincontrol.com." (Data).
DNSSEC is not enabled for my domain.
I'm not aware of CAA records being used, but could't verify this because I don't know where to look for them.
We're very keen to start sharing our new website via social media. I hope you can help us to solve this issue ASAP. Thank you very much in advance.
Arthur
Just delete the 2nd CNAME, and change the TTL for the shopify CNAME to 1 min. You should see the changes reflected in about 1 min then.
Hi, thank you for your help. Unfortunately it didn't solve the problem but I was able to solve it with the help of the Shopify Helpdesk. It appeared that I hadn't connected the main/root domain, only the sub domain. Thank you again for your help.
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