Why am I seeing a 'too many attempts' error when recovering my password?

[Shahurkh]

I was getting this error when I recover the password button and clicked on it 2 times then it's given me an error.

[Maz]

Hey. @Shahurkh!

Thanks for connecting with us here, and I'd be more than happy to help with this.

This error usually appears when, you've exceeded the rate limit for requests to the Shopify server. Are you trying to log in into the Shopify Partner's portal?

We cannot disable the throttle, however please allow more than one hour to pass before attempting to log in again and also try clearing your cache as mentioned on this page. When you do log in again, take extra care to enter the correct account credentials.

Let me know if you still have issues with logging in. Also, have you tried out the Shopify Partner Academy yet? You can enroll in interactive courses here to develop your Shopify expertise. Our self-study courses help you shorten your path to success in business and as a Shopify Partner. Develop your technical and business expertise while understanding growth opportunities and how to build exceptional commerce experiences.