Why am I seeing the 'We'll be back soon' message on my website?

Why am I seeing the 'We'll be back soon' message on my website?

cosmowanda
Visitor
1 0 0

I started a website made all the adjustments and added products like i was told to and then chose my plan. MY plan stated it would charge me 29.99 after my trial ends which will be on october 20th 2022. after i clicked this option which is free by the way after submitting the page then refreshed and took my back as if i could manage my store again just to give me the screen stating were sorry well be right back or well be back soon. I have already reached out to support chat and still getting no where they just explain to me to wait and that there isnt a time frame

Reply 1 (1)

Emily
Shopify Staff (Retired)
1457 105 199

Hi, @cosmowanda.

 

Thank you for reaching out and sharing that information and screenshot with me. 

 

I will just need to gather a bit more information before I can dive deeper into this for you. Can you access your Shopify admin, or do you get this same error message? If you can access your admin, in the domains section, does it show as this domain being connected? Once I have more information, I will be happy to look into this for you.  

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products are you hoping to sell?
 
Talk soon, 

Emily | Social Care @ Shopify 
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