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I am trying to connect my domain to my shopify store. I gave my domain provider's tech support shopify's requirements and A record path along with the CNAME requirement. They fixed it for me in the DNS. I am still getting the same error messages. Everything looks right on my end. Any idea what it could be?
Error message reads:
Resolve these domain issues to ensure your Shopify site works for customers.
Note: DNS updates can require up to 48 hours to take effect. Learn more about common Domain errors.
The A record ip needs be changed to that of Shopify 23.227.38.65
If your domain provider support are doing the change for you then maybe you just copy the error messages above yo them and they fix it easily for the two issues.
I did that yesterday and they said they fixed it and i looked. It is right. There are two A records. Should there only be one?
Thanks for replying.
You need to have only one A record and should be pointing to Shopify IP. You need to delete the other A record.
Source: https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual
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