Why am I unable to upload images from Dropbox URL to my products?

AKA4747
Visitor
1 0 0

Hello,

 

I am trying to connect images I have on my Dropbox with +1000 products using CSV.

I didn't succed. Because when I try it manually (going to each product and add image from url), I get this error:

Media upload failed

  • Image: File extension doesn't match the format of the file.

 

I tried to adapt url like this :

https://www.dropbox.com/scl/fo/......./.............&dl=0 

https://www.dropbox.com/scl/fo/......./.............&dl=1 

https://dl.dropbox.com/scl/fo/......./.............&dl=0 

https://dl.dropbox.com/scl/fo/......./.............&dl=1 

 

But still getting same error.

 

Thanks

 

Reply 1 (1)

Ablestar_Daniel
Shopify Partner
96 13 17

Hello,

 

There was a change to either Shopify or Dropbox in early February that made it so that uploading images from a Dropbox URL would no longer work. A number of people have encountered this and I've written some more details in this post.

 

To summarize, it no longer works and unfortunately it seems like your only options are to either store the images elsewhere or to use a third-party app (like our Ablestar Bulk Product Editor) to import the image URLs. Mentioning the issue with Shopify support might also help raise awareness for the problem.

 

Best,

Daniel

Founder @ Ablestar ✦
Manage product data, spreadsheets, Google Shopping data, and metafields with Ablestar Bulk Product Editor. Use previews, undos, and automations to be confident your product data is correct.
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