FROM CACHE - en_header
Promotion image

Why are customers receiving Shopify emails in their SPAM box?

Why are customers receiving Shopify emails in their SPAM box?

Gijs-Graey
Excursionist
14 1 3
‎12-01-2022 08:32 AM

Some of our customers are receiving the Shopify emails in their SPAM box. What can we do?

Labels:
744 Views
1 Like
Report
Replies 3 (3)
In response to Drekliyer

Gijs-Graey
Excursionist
14 1 3
‎12-01-2022 08:40 AM

We are using Shopify?!

736 Views
1 Like
Report

spandexhottie
Visitor
1 0 0
‎01-31-2023 08:15 PM

I have this same issue with all of my customers.  Did they ever give you a solution?

522 Views
0 Likes
Report
In response to spandexhottie

Gijs-Graey
Excursionist
14 1 3
‎02-01-2023 04:59 AM
No, never received an answer.
482 Views
0 Likes
Report

Community Blog Articles

shopp-e-1741972742895593780274096851.png
Verification requirement deadline fast approaching for Shopify Payments Can...

In Canada, payment processors, like those that provide payment processing services t...

By Jacqui Mar 14, 2025
Shopify_0-1741780029041.png
New learning path from Shopify Academy: How to create a digital marketing s...

Unlock the potential of marketing on your business growth with Shopify Academy's late...

By Shopify Mar 12, 2025
CRO-Community-Promo.jpg
Expert insights on conversion rate optimization (CRO) from Shopify Academy ...

Learn how to increase conversion rates in every stage of the customer journey by enroll...

By Shopify Mar 5, 2025
Terms of Service Privacy Policy