Why are my high-res images blurry on the Dawn theme home page?

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Why are my high-res images blurry on the Dawn theme home page?

Bean1
Visitor
2 0 1

I have tried and no luck,

 

I have dawn 9.0 and my product images are high res and work fine on the products pages but for what ever reason they are blurry on the home screen under my featured collection. When I click on the product it takes me to the shopping page and the images are perfect.

 

The mobile app is fine and has high res photos all through out just not on the home screen on desktop.

 

I have been given a link to https://www.youtube.com/watch?v=K47sOuDZB5M but this seems old as it says click dawn then select craft. There is no option. The shopify support live chat have just kept telling me to go back to the youtube link.... Am I missing something

 

Can anyone please help!

Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
11319 2214 2384

This is an accepted solution.

Hi @Bean1, did you try to change setting of Image ratio in store admin > Sale channels > Online store > Themes > Customize > click dropdown menu at the top > Collections > Default collection > Product grid > Image ratio Screenshot 2023-04-24 at 16.41.49.png

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Replies 3 (3)

Dan-From-Ryviu
Shopify Partner
11319 2214 2384

This is an accepted solution.

Hi @Bean1, did you try to change setting of Image ratio in store admin > Sale channels > Online store > Themes > Customize > click dropdown menu at the top > Collections > Default collection > Product grid > Image ratio Screenshot 2023-04-24 at 16.41.49.png

- Found this helpful? Hit "Like" and "Accept as Solution"! - Feeling generous. Buy me coffee!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify

Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
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Bean1
Visitor
2 0 1

You are a legend, I have been talking on the online chat for about 2 hours trying to figure it out!

Dan-From-Ryviu
Shopify Partner
11319 2214 2384

Happy I could help. Have a great day ahead. 

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- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify

Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
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