Why are my installed pixels only recording 'Page View' events?

zielsziek · ‎02-01-2023

Hi everybody!

I have a problem with my store.

I installed Facebook Pixel, TikTok Pixel, Snapchat Pixel and I tried Google Tag Manager, but they don't record events. They record just 'Page View', when I add to cart something, they also see PAGE_VIEW, Google Tag Assistant on the checkout page, show 'Can't connect to the website'.

I added in the theme.liquid code properly in the <head> tag, it's not the first time when I do that. But it's still don't run how I expect and PAGE_VIEW is the only event that it's show to me. None of the pixel is working, I tried to make events like add to cart, checkout and It's not working.

Can someone help me?

William071 · ‎02-05-2023

Has the ATC event for the "item added to cart" been created on GTM?

Why are my installed pixels only recording 'Page View' events?

Why are my installed pixels only recording 'Page View' events?

Community Blog Articles