Why are only specific product variants showing at checkout?

Why are only specific product variants showing at checkout?

Hazeee
Visitor
2 0 0

 Hello , i published my store yesterday and received like 3 orders so far, but all are from the same size (Small) which is my first size option and the print size is (A4) , no matter what variants my customers select at product page , the above mentioned variants are the only ones that reach the checkout page..the tshirt color variant is working properly..its just the other variants thats not working properly..please help asap.. 

Replies 4 (4)

Guleria
Shopify Partner
4057 797 1146

Hello @Hazeee ,

 

Please share the store URL.
btw most probably this issue is related to JS conflict.

If you need to fix it asap you can contact me by mail for services.

Contact info in signature.

 

Thanks

- Custom themes, UI/UX design, ongoing maintenance & support.
- Drop an email   if you are looking for quick fix or any customization
- Email: guleriathakur43@gmail.com Skype: live:navrocks1
- Try GEMPAGES a great page builder
Hazeee
Visitor
2 0 0
Hello please do help, my shop url is www.castaways.com
Guleria
Shopify Partner
4057 797 1146

Can you share a product URL ?

- Custom themes, UI/UX design, ongoing maintenance & support.
- Drop an email   if you are looking for quick fix or any customization
- Email: guleriathakur43@gmail.com Skype: live:navrocks1
- Try GEMPAGES a great page builder
mbtrading
Visitor
1 0 0

Hi I have similar issue, can you please help me as well? One of my product URL is https://namestampro.com.au/collections/name-stamps/products/clothing-name-stamps-australia