Re: Pagination issues - products and orders

Why are pagination issues affecting my product and order transfers?

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we experiencing some issues with the Admin API - we're using the API for the transfer of orders and products to our BI tool minubo. It all worked really good and without any problems since december last year. 


We are already using pagination and since now more than two weeks we regularly get responses where the "link" to the following page is missing in the response - and definitely also when it is not the last page, mostly directly with the first page.
You can see this behavior in the screenshot - the number of products inserted should be greater than 11.000 and not a smaller multiply of 250 - it should be easily reproducible with a simple request for the first 250 products:



MicrosoftTeams-image (62).png


The last X-Request-ID: ebf8feee-5d3e-42a6-afc6-62c616e8006d

Appreciate the help.


Best, Paul

Replies 2 (2)

Shopify Staff
1453 238 501

Hey @krepau 


We can't provide authenticated support in the community forums, and there's no example of the request you're making, but I tested the /admin/api/2023-07/products.json?limit=250 endpoint on my test store and was unable to replicate any issues with missing header links from the REST Admin API following our guide on REST pagination. 

The GraphQL Admin API offers a cursor based approach to pagination, so I would highly recommend looking at that as an alternative solution, but if you can share steps to replicate an issue with the REST API please make sure to let our technical support know. 

Developer Support @ Shopify
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I am currently attempting to retrieve data from the Shopify API using pagination. However, despite my best efforts, I am facing difficulties in properly fetching all pages of data. I have followed the pagination guidelines provided in the Shopify API documentation, but I seem to be encountering errors and incomplete data retrieval.

Specifically, I am experiencing challenges in correctly handling the "next page" links provided in the Link header of the API response. Despite extracting the next page URL, my code fails to properly iterate through all pages of data, resulting in incomplete data retrieval.

I have thoroughly reviewed my code and consulted various resources, but I have been unable to identify the root cause of the issue. Therefore, I am reaching out to the community in the hopes that someone with expertise in Shopify API pagination can provide guidance or insights into how to overcome this challenge.

If anyone has encountered a similar issue or has expertise in working with pagination in the Shopify API, I would greatly appreciate any assistance or advice you could offer. Additionally, if you have any recommendations or best practices for handling pagination in Shopify API requests, I am eager to learn from your experiences.