Why aren't customer orders showing in the Last Order Placed section?

Why aren't customer orders showing in the Last Order Placed section?

ilikesrobots
Shopify Partner
3 0 0

Hello,

 

I'm in the process of creating a store that uses the Custom Products Builder app, but after submitting test orders I noticed that the customers profile didn't include their order in the "Last Order Placed" section. However, the "Timeline" section includes the proper details and links. See images below.

 

Any ideas on how this happened? Or any ideas on how to fix it?

 

Thank you in advance for your time and consideration!

 

Customer Profile Screenshot:

Shopify-Bug-Customer-Profile_Test-Order-Missing.jpg

 

Test Order Screenshot:

Shopify-Bug-Test-Order.jpg

 

 

 

Reply 1 (1)

Cedcommerce
Shopify Partner
718 77 116

Hello, @ilikesrobots,

 

You should try to place a test with a real transaction or COD, then it will list in the "Last Order Placed" section.

 

Check the documentation below for more details:-

https://help.shopify.com/en/manual/checkout-settings/test-orders

 

Regards, 

CedCommerce

CedCommerce || Shopify Expert
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