Why aren't my dropdowns working on the Artisan theme?

Why aren't my dropdowns working on the Artisan theme?

glosgirl
Visitor
1 0 0

Not happy. I've paid money for this theme and all my dropdowns are not working. I can't change anything to new-old or select best selling etc. I have a catalogue and even that isn't showing new-old. When selected my products do not change.

G Dunlop
Replies 2 (2)

Nick
Shopify Staff (Retired)
4531 434 1027

Hi @glosgirl,

 

Sorry to hear that your theme isn't acting to it's top potential right now. Did you make any code edits/ changes by any chance? If so I'm wondering if that could be related to this. 

 

But it's hard to know what's really happening without taking a closer look. I'm wondering if this could be a bug with the theme too though. I would advise reaching out to the theme developer (Out of the Sandbox) directly to see if there's something going on. Because they developed the theme they would know best! 

To learn more visit the Shopify Help Center or the Community Blog.

Pickypockets
Tourist
6 1 1

Ugh. I can’t help with this but you should be aware that the folks who made this theme are not going to update it to 2.0. 
which completely sucks because eventually any mandatory Shopify updates will not be compatible potentially shutting down your shop.