Why aren't my saved policies showing in the live view?

[CCExpress]

I’ve set the policies and saved them in the footer, but when I go to a live view (after refreshing the page) the policies are not saved with company details. How do I get this integration to connect?

[Mac]

Hi, @CCExpress!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

I understand that you are having issues with your store policies showing up in your store. A very common issue that may cause this is your footer navigation bar not updated to the correct pages. Here are the steps to check this:

1. From your Shopify admin, go to Online Store > Navigation.
2. On the Navigation page, click the Footer menu.
3. Click on the menu item and ensure that the Link section is synced with the correct page. In your case, it should be linked to the correct Policy in which you edited in the Settings > Policy section of your Admin. 
4. Click Save menu.

If you are still having issues, we’d be happy to continue assisting you through the available contact methods in our Help Center. If you see the chat assistant, you can ask to contact support and it'll guide you with your next steps on how to connect with a team member.

Let me know how that goes!