Why aren't my Supply Theme banners displaying on the storefront?

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Why aren't my Supply Theme banners displaying on the storefront?

SahirM
Visitor
2 0 1

We are using the Supply Theme and our banners are not reflecting on the storefront.

Accepted Solution (1)

Luna
Shopify Staff
712 68 109

This is an accepted solution.

Hey, @SahirM.

 

Thank you for reaching out here. I noticed that you're a new member, welcome! I'm more than happy to take a look into this with you.

 

I'd love to gain a little bit more context regarding the situation. I know that you mentioned your banners are not displaying as expected. Can I ask what type of banners you're referring to? For example, are these banners you've created using the theme editor, by adding code to your theme, or through the use of an app? 

 

Were the banners displaying as expected prior? If so, please let me know what changes you've made since then so we can narrow down where the issue may have started. 

 

Looking forward to hearing back from you, so that we can continue to work on this together.

Luna | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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Replies 14 (14)

Luna
Shopify Staff
712 68 109

This is an accepted solution.

Hey, @SahirM.

 

Thank you for reaching out here. I noticed that you're a new member, welcome! I'm more than happy to take a look into this with you.

 

I'd love to gain a little bit more context regarding the situation. I know that you mentioned your banners are not displaying as expected. Can I ask what type of banners you're referring to? For example, are these banners you've created using the theme editor, by adding code to your theme, or through the use of an app? 

 

Were the banners displaying as expected prior? If so, please let me know what changes you've made since then so we can narrow down where the issue may have started. 

 

Looking forward to hearing back from you, so that we can continue to work on this together.

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

SahirM
Visitor
2 0 1

Hi Luna.

 

The banners I am talking about is the slideshow on the homepage. Our website is developed on Supply Theme.

 

KetanKumar
Shopify Partner
37585 3668 12152

@SahirM 

yes, please share store url

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Luna
Shopify Staff
712 68 109

Hey, @SahirM.

 

Thanks for getting back to me. I appreciate it! I'm more than happy to continue working on this together. 

 

To enable the slideshow feature on your homepage, please ensure that you've followed these steps: 

  1. Log into your admin. 
  2. On the left-hand panel, go to Online Store > Themes.
  3. On the main screen, click on Customize.
  4. In the theme editor, on the left-hand side panel, click on Slideshow: 19-18-70713-94055.png
  5. In the settings, check Auto-rotate slides. At the selector below, you can edit the Transition time
  6. Once you have the settings done, don't forget to click Save at the top right corner.

If you don't see this section, click: Add a new section > Slideshow. Please give that try and let me know how it goes for you.

 

Talk soon, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Luna
Shopify Staff
712 68 109

Hey, @SahirM.

 

Just checking in! Did those steps help to resolve the issue? If not, please let me know and we can continue looking into this together.

 

Best, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

KetanKumar
Shopify Partner
37585 3668 12152

@SahirM 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

Muhammad_Yasir
Tourist
4 0 4

My Shopify Banners aren't showing would You like to help me out !

Here's url  http://www.glamorve.shop

KetanKumar
Shopify Partner
37585 3668 12152

@Muhammad_Yasir oh sorry for any issue can you please share more detail about the issue or screenshot 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Muhammad_Yasir
Tourist
4 0 4

My Store's Banners are showing in Customisation but when I publish they became blank . I have share screenshot of that have eye on it .Screenshot_2025-01-20-10-30-34-50_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

KetanKumar
Shopify Partner
37585 3668 12152

@Muhammad_Yasir thanks  for details  but your slider code doesn't work 

can you fix this error 

jquery.min.js?v=1397…26529091737017143:2 jQuery.Deferred exception: selector.not(...).flickity is not a function TypeError: selector.not(...).flickity is not a function
    at flickitySlider (https://glamorve.shop/cdn/shop/t/3/assets/common.js?v=2606471…:14:4955)
    at HTMLDivElement.<anonymous> (https://glamorve.shop/cdn/shop/t/3/assets/common.js?v=2606471…:14:6438)
    at Function.each (https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js:2:3003)
    at S.fn.init.each (https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js:2:1481)
    at sliders (https://glamorve.shop/cdn/shop/t/3/assets/common.js?v=2606471…:14:5924)
    at HTMLDocument.<anonymous> (https://glamorve.shop/cdn/shop/t/3/assets/common.js?v=2606471…:14:29747)
    at e (https://glamorve.shop/cdn/shop/t/3/assets/jquery.min.js?v=1397955…:2:30038)
    at t (https://glamorve.shop/cdn/shop/t/3/assets/jquery.min.js?v=1397955…:2:30340) undefined

jquery.min.js?v=1397…26529091737017143:2 Uncaught TypeError: selector.not(...).flickity is not a function
    at flickitySlider (common.js:1300:43)
    at HTMLDivElement.<anonymous> (common.js:1360:11)
    at Function.each (jquery.min.js:2:3003)
    at S.fn.init.each (jquery.min.js:2:1481)
    at sliders (common.js:1337:13)
    at HTMLDocument.<anonymous> (common.js:2435:3)
    at e (jquery.min.js?v=1397…91737017143:2:30038)
    at t (jquery.min.js?v=1397…91737017143:2:30340)
If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Muhammad_Yasir
Tourist
4 0 4

How do I fix these errors ? Would you please guide me !

KetanKumar
Shopify Partner
37585 3668 12152

@Muhammad_Yasir how many code are you added your theme

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Muhammad_Yasir
Tourist
4 0 4

I haven't edited any code ! I customize manually. 

KetanKumar
Shopify Partner
37585 3668 12152

@Muhammad_Yasir ok so i can be done customization code as per your requests 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing