Discuss and resolve questions on Liquid, JavaScript, themes, sales channels, and site speed enhancements.
I noticed the cart notes are not passing through to the orders on our Empire Theme. I have the cart notes enabled, and we even changed the label name for our customers who require a reference to a purchase order. When I run a test order, the new label appears for the note, and I fill in the note with a purchase order number. However, once I check out, the note does not appear in the Notes section of the order. Any insight would be appreciated.
READ: https://community.shopify.com/c/blog/how-to-get-support-from-the-community/ba-p/2254458
Other people do not see what you see or know what you know always keep that in mind.
Your describing something but given no one anyway in which to examine any part of the actual problem.
Ineffective communication is a fatal business behavior.
Contact [email protected] for the solutions you need
Save time & money ,Ask Questions The Smart Way
Problem Solved? ✔Accept and Like solutions to help future merchants
Answers powered by coffee Thank Paul with a ☕ Coffee for more answers or donate to eff.org
Here are some screens shot of the issue if this helps clarify the issue:
I am having the same issue; notes used to come through, but now they do not.
Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024We appreciate the diverse ways you participate in and engage with the Shopify Communi...
By JasonH Sep 9, 2024