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Why aren't our images loading and our javascript FAQ & product descriptions are broken?

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Why aren't our images loading and our javascript FAQ & product descriptions are broken?

Chorus
Visitor
2 0 1

Hi, all of a sudden (about a week or two ago) several things broke on our Shopify site all at once:

-the images in our impulse theme hero slideshow stopped loading

-many other site images stopped loading (product images are still there)

-lots of javascript (product description drop-downs, FAQ drop-downs) stopped working.

 

Can anyone help us troubleshoot this? Website is https://chorusforlife.com

 

thank you

Accepted Solution (1)

Guleria
Shopify Partner
4299 825 1189

This is an accepted solution.

Hello @Chorus ,

 

Edit theme.js under snippets 

Scroll down to bottom and remove the code which is inside the <script> tag, please check the screenshot. 

Screenshot 2025-06-24 at 7.55.49 AM.png

Still if you have any confusion please let me know.

 

Regards
Guleria

- Elevate Your Store with Expert Shopify Services. Email: guleriathakur43@gmail.com - Need a quick fix or a tailored customization? I’ve got you covered.
- Looking to enhance your pages? Try GEMPAGES- a powerful drag & drop page builder.
- Let’s make your store stand out. Get in touch today!
- My Apps: Productify Groups – Smart product grouping made easy.

View solution in original post

Replies 4 (4)

Shadab_dev
Shopify Partner
1583 83 173

So i am not sure if this is the real issue but i see a mistake. I theme.js file at around line 8321 or at the very bottom you have a added some js code inside script tags. But Putting an HTML <script> tag inside a .js file will result in a syntax error when the file is loaded by the browser and that's what you are getting here.

Shadab_dev_0-1750725638003.png

 

You should try transferring this entire code to by entire i mean from line 8321 to 8340 to theme.liquid file just before closing body tag </body> at the bottom. Hope this helps

Best

Buy me Coffee, if you feel i was helpful. Email Me here or WhatsApp me with this link for any help with shopify theme customizations or any project in web dev. If this is helpful, please Like and Accept the solution.

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

Go to your store admin > Sales channels > Online Store > Themes > click "..." in Current theme > Edit code > open theme.js, move this code (remove the code from theme.js) below to theme.liquid file above </body> tag.

Screenshot 2025-06-24 at 09.25.57.png

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Guleria
Shopify Partner
4299 825 1189

This is an accepted solution.

Hello @Chorus ,

 

Edit theme.js under snippets 

Scroll down to bottom and remove the code which is inside the <script> tag, please check the screenshot. 

Screenshot 2025-06-24 at 7.55.49 AM.png

Still if you have any confusion please let me know.

 

Regards
Guleria

- Elevate Your Store with Expert Shopify Services. Email: guleriathakur43@gmail.com - Need a quick fix or a tailored customization? I’ve got you covered.
- Looking to enhance your pages? Try GEMPAGES- a powerful drag & drop page builder.
- Let’s make your store stand out. Get in touch today!
- My Apps: Productify Groups – Smart product grouping made easy.

Chorus
Visitor
2 0 1

@Guleria @Dan-From-Ryviu @Shadab_dev thank you all so much - this worked immediately!