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Hello everybody, today i faced a problem. When customers want to checkout the only country that they can choose is country that i live in and when customers from USA visit my shop they can not ship it to their country because they can only select my country. I fixed shipping settings i changed the import settings but still, maybe someone knows the answer
Without being able to see you shipping settings, they're probably still set wrong. It's the only reason that a country wouldn't be showing up. You need to set up shipping rates for other countries or there will be nothing to show, and so they won't even appear as an option.
https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping
Hey there, @TrendyStuffSell. Thanks for reaching out to the Shopify Community! It's nice to meet you. I hope all is well!
Interestingly enough, I had helped someone in the past with this same issue in this thread here. If you're running into this issue, there's a chance that you don't have your 'Shopify Markets' enabled for regions beyond your own country.
You're going to want to enable markets for the countries you're wanting to ship to in order for customers to select their country at checkout. These steps should help you do that:
Give these steps a try and let me know if this helps resolve things for you! If you like, I'm also happy to take a look at your checkout if you provide a link to your store. I always like having a clear picture of the issue at hand, and I may also be able to provide you with some additional feedback for your business.
I'll keep my eyes peeled for your reply!
Imogen | Social Care @ Shopify
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