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Why can't customers proceed after entering shipping details?

Why can't customers proceed after entering shipping details?

lindster
Visitor
2 0 0
‎12-30-2022 07:50 PM

Customers cannot check out, they are getting a blank page after entering shipping address. They cannot enter credit card information. It only works through shop pay. Anyone else have this issue or fix? 

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Replies 2 (2)

INA_MSWEB
Shopify Partner
1281 144 168
‎01-01-2023 10:58 PM

Hi @lindster!

Please share your store URL.

If it’s helpful to you, please mark it as a solution.  


Need Help with Shopify Design, Migration, Speed, or Custom tasks?  
email: hi@mswebdesigner.com
Try Our Conversion Booster app to get more sales | Connect Our Founder Linkedin

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In response to INA_MSWEB

lindster
Visitor
2 0 0
‎01-11-2023 06:45 PM

21bays.com thank you

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