Why can't I access my online store?

Why can't I access my online store?

Dora3
Visitor
1 0 0

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I can't visit my shopify store, and I don't why, can anyone help me with it?

Reply 1 (1)

Victoria
Shopify Staff (Retired)
2398 162 294

Hi, @Dora3.

 

Welcome to the Shopify Community!

 

I would like to advise that yesterday and earlier today, Shopify experienced technical issues that affected admins, storefronts and the help center page. Our developers have since resolved the mentioned issues and you should now be able to access your Shopify admin. We've updated our Shopify Status page to reflect these changes and that all systems are operational. 

 

If you continue to experience error messages on your end, I recommend clearing your cache and cookies and completely rebooting the browser. 

 

Let us know if you have additional questions. 

Victoria | Shopify 
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