Why can't I access my store after logging in?

[ca3clayton]

Hi I need help!! I can log into my store but it takes me  general info and security tab screen. Meaning I can’t see anything and it’s like it does not exist

[Moira]

Hey @ca3clayton,

I'd love to understand a bit more about what's going on in order to resolve your issue! When you log into your store, do you mind sharing a screenshot of what you mean? Is the "security tab" screen a message from your browser or Shopify?

If the message appears to be the same as the one below, you will need to get in contact with our support team who have access to your account and can provide you with the next best steps. 

Look forward to hearing from you!

[ca3clayton]

 

[ca3clayton]

Then this comes up

 

[Moira]

Thanks for sharing! Do you happen to be on the Starter plan? 

The Shopify Starter plan is for merchants that are just starting out and who want to sell to their customers through social media platforms or messaging apps, with a simplified online store. The starter plan lets you create product links that you can share on social media posts or in messages. 

[ca3clayton]

I paid for three months which was $30+