Why can't I check out while buying a product?

jewelify · ‎08-09-2022

when I try to buy a product it doesn't allow. how can I fix this?

Ollie · ‎08-09-2022

Thanks for reaching out.

I appreciate the screenshot of the error message that you have received as that is very helpful. Just to gather some additional context, which subscription plan is your Shopify store using? In order to navigate to the checkout and make purchases, you will need to be on a Shopify subscription plan to have the checkout enabled.

If you are still on the 14-day trial, feel more than welcome to check out our Pricing page which details the plans and features available.

Looking forward to your response.

Ollie | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Ollie · ‎08-09-2022

Hey @jewelify.

Thanks for reaching out.

I appreciate the screenshot of the error message that you have received as that is very helpful. Just to gather some additional context, which subscription plan is your Shopify store using? In order to navigate to the checkout and make purchases, you will need to be on a Shopify subscription plan to have the checkout enabled.

If you are still on the 14-day trial, feel more than welcome to check out our Pricing page which details the plans and features available.

Looking forward to your response.

Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

Why can't I check out while buying a product?

Why can't I check out while buying a product?

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