Why can't I click anything after adding a product to cart?

Why can't I click anything after adding a product to cart?

Jwavy233
Shopify Partner
1 0 0

Hey whenever i add a product to cart , i cant click on my cart or anything else my website just freezes up and i cant go back to home page or anything none of my buttons will work , very confusing anybody can help me with this problem?

 

https://wavydream.myshopify.com

Replies 2 (2)

Maz
Shopify Staff (Retired)
1254 132 199

Hey @Jwavy233!

 

Thanks for getting in touch! 

 

I am sorry to hear about the issue you're experiencing with your store. Can you tell me if you're still experiencing this? I wanted to let you know I did have a browse around your store and was successfully able to add an item to the cart and continue with the checkout process, therefore I am unable to replicate your issue.

 

Did the solution provided by @Partner1 work for you?

 

I also wanted to mention, well done on your store, and you have some great products there. Have you started running any marketing campaigns to drive traffic to your store? If not, check out our Marketing and Promotions guide, for some fabulous ideas to help grow your shop! Happy to help out with some business growth ideas!

Maz | Social Care @ Shopify 
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Cedcommerce
Shopify Partner
718 77 116

Hello @Jwavy233

 

It seems like there is an issue with the theme JS code which disables the click event on your website. Either you need to connect with the developer who makes changes on your website or you need to hire a Shopify expert who will help you to resolve this issue.

 

You can also drop your query in the inbox, If you need any help from us regarding this.

 

Regards, 

CedCommerce

CedCommerce || Shopify Expert
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