Why can't I complete the two step authentication process?

[dnnajnks11]

Hello,

I have entered the six digit code multiple times but am unable to complete the two step authentication. 

[Emily]

Hi, @dnnajnks11.

Thank you for reaching out! 

Are you receiving an error when you enter in this code? If so, can you please share a screenshot. 

Please let me know if you have any further questions!
 
Talk soon,