Why can't I log into the Shopify Theme Store?

[Creamat_q8]

Hello,

Hope all is well with you 

We are sending you this email because we have an issue, we want to try a theme.

When we trying to Log in to Shopify Theme Store, it said it's not available

Could you please help us with this problem 

Thank you 

[Mac]

Hi, @Creamat_q8!

Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

I understand that you are looking to preview a new theme but are having issues once you log in to the Shopify Theme Store. It could be possible that the specific theme is not available for your store, but I'd like to take a closer look to confirm. Are you able to share a screenshot of the theme page, or any other relevant context regarding your store? 

If you are having issues logging in to the theme store, can you try logging in to your Shopify Admin, select Online Store, and scroll down till you see "Explore more themes". Click on the button and you should be directed to the theme store.

Let me know if that helps!