Solved

Why can't I open my online store due to a 'connection not private' error?

Ashciel
Tourist
7 0 0

i couldn't open my store like i used to do, a message from chrom will appear that says " your connection is not private", can someone please help! 

Accepted Solutions (2)
Danishshopdev
Shopify Partner
163 17 20

This is an accepted solution.

Yes, they will verify, is this domain belongs to you or not. then they will make it active

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website

View solution in original post

Danishshopdev
Shopify Partner
163 17 20

This is an accepted solution.

Namecheap support will send you verification  email.

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website

View solution in original post

Replies 6 (6)

Danishshopdev
Shopify Partner
163 17 20

share store url pls.

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website
Ashciel
Tourist
7 0 0

 autocarvac.com

here you go, and thx

Danishshopdev
Shopify Partner
163 17 20

hey @Ashciel ,

your SSL certificate is not active on the domain and also they will send you an email which will include a verification that this domain belongs to you. after that they will active your domain, currently your domain is suspended. please contact with namecheap.

 

, you can check this with your namecheap 

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website
Ashciel
Tourist
7 0 0

hello @Danishshopdev !

i just contacted namecheap and they wanna know who is "they" in this context who must send a verification email.

Danishshopdev
Shopify Partner
163 17 20

This is an accepted solution.

Yes, they will verify, is this domain belongs to you or not. then they will make it active

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website
Danishshopdev
Shopify Partner
163 17 20

This is an accepted solution.

Namecheap support will send you verification  email.

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp| Website