Why can't I open one of my online stores?

[malim]

Hello all. When I try to open one of my stores, I see just a white screen. It seems that I can click something. It is just like a broken phone screen. You cannot see, but you can click.
When I try to open one of my other stores, it opens properly. 

[Ollie · Accepted solution]

Hey @Malim.
 
Thanks for reaching out. 
 
I appreciate the video that you have added to your post as that is very helpful! Could you try to clear the cache from your browser and try to login once again? In some cases, clearing the cache from your browser can fix minor issues that you may experience using the Shopify platform. 
 
If the issue persists, could you attempt to use a separate browser to see if you can successfully login? For example, if you are using Safari - try this action on Google Chrome.
 
Let me know if that does the trick.