Why can't I publish links or view my webpage after uploading products?

Why can't I publish links or view my webpage after uploading products?

ScottEasy
Visitor
2 0 0

My website will allow me to upload products but I can't publish the link or view the webpage?? 

Replies 3 (3)

miguel_liquify
Shopify Partner
176 18 16

please provide your store URL?

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ScottEasy
Visitor
2 0 0

noteasytees.store 

Victoria
Shopify Staff (Retired)
2398 162 294

Hi, @ScottEasy.

 

Thanks for posting to the Shopify community!

 

I understand that you're not able to publish your product links or view your website. To gather more context, could you share how you're adding your products and share a screenshot as well?

 

To confirm, you've added your product(s) within your Products > Add a product section of the admin, set the product status as Available and published it to your sales channels, including the Online Store?

 

Please find a screenshot below from my test store on this process.

 

Once you've added your product(s) you can group them into collections so customers can locate them easier.  You can create a collection by selecting Collection > Create a collection > Searching the product and adding it to the collection you created and saving your changes. After you've created a collection, you need to make sure that your customers can find and view it by adding a link to the collection in the navigation for your online store. We have more information on that process here

 

Screenshot below is from my test store on how to add a product to a collection

 

 

When navigating to your storefront, noteasytees.store, I see the following error message: DNS_PROBE_FINISHED_NXDOMAINDNS_PROBE_FINISHED_NXDOMAIN is an error message that appears when the browser is unable to resolve a domain name to an IP address. This error message indicates that the DNS lookup failed because the domain name does not exist in the DNS system.

 

Could you advise if you recently purchased your domain? If so, there's a possibility that the domain has not been set up/configured yet. If you've had this domain for some time, it may not have been verified via the verification email when you first purchased the domain. If you've had the domain for a while, you can try resending the email by navigating to your Shopify admin > Settings > Domains section, clicking the root domain and clicking Resend email.

 

I look forward to hearing back and learning more.

Victoria | Shopify 
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