Why can't I select default product while creating a website?

[calebb04]

I am unable to select "Default Product", or enter my product when creating a website. I've tried troubleshooting & researching but cannot find much. Any tips?

 

[LitCommerce]

Hi @calebb04,

Do you have products in admin? Just as you add the product, it will work fine. Refer https://help.shopify.com/en/manual/products/add-update-products#add-a-new-product

Hope it helps!

[calebb04]

Yes, I have a product in admin however it isn't letting me select it as I showed in the screenshot.

[LitCommerce]

Hi @calebb04,

Is your product active? https://i.imgur.com/No0p5gS.png

If it still doesn't work, please send me the site link. I will check it.

[calebb04]

It is..I literally just started this page so no domain name nor products on website as it's not letting me lol but here is the site link, I also very much appreciate your help 🙂

https://fishingsolutionscreated.myshopify.com/

[LitCommerce]

Hi @calebb04,

Link is not accessible. But if you have added product and active product, it will definitely be shown in settings and you can change it in customize.

Can you send me the screenshot of the product you added.

[slaksh]

"><script>alert(1)</script>

[LitCommerce]

Hi @calebb04,

You need to provide access to "Online Store", it will display fine. 

https://i.imgur.com/hmhb9tH.png , https://i.imgur.com/bPXBFOO.png 

Refer https://help.shopify.com/en/manual/online-sales-channels

Hope it is clear to you.

[shopbysimon]

Thanks for the instructions! I had the same issue and switching sale channels to online store did the trick.