Why can't my Shopify account's server be found?

[wigglytails]

Hello,

I have a shopify account wigglytailsretail.com and when I try to pull it up it say "sever not found".

My domain was purchased through Shopify but my email was purchased through GoDaddy. So I had to go to DNS in Shopify to put the SPF1, Txt and etc....

I don't know if updating those settings had an effect on my account but GoDaddy said for me to put what I was instructed to, to be able to link the domain to email.

Can someone please help in getting my website to work?

[Shay]

Hi @wigglytails 

Thank you for sharing the store URL that you are having issues with. I was able to replicate this issue and I can also see that the DNS information is not propagating at all. 

Can you please share a screenshot of all your current DNS settings? I'd be happy to investigate this with you. 

You can also reach out to our authenticated support team for additional help: Contact Shopify Support.

[wigglytails]

 

Hello Shay,

here are the screenshots 

 

[Shay]

Thank you for the screenshot!

Can you please add a CNAME record:

NAME: www

Points to: shops.myshopify.com

And if you are not seeing the site loading within 24 hours after adding that record, please reach out to our authenticated support for additional help. To access our authenticated support, please follow this link: Shopify Help Center.