Why did my store suddenly become unavailable?

Why did my store suddenly become unavailable?

hemangisavani
Visitor
1 0 0

My store is suddenly unavailable without any reason.

 

i have already contacted support team and my ticket number is 32894937

anyone have solution to this why this is happening as i have seen so many complaint for store is unavailable

Reply 1 (1)

Daniel
Shopify Staff (Retired)
1122 79 175

Hi there, @hemangisavani

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to your inquiry, I definitely hear your frustrations about this matter and wanting it to be resolved sooner rather than later. The best news is that you already have an ongoing ticket with our team about this matter. This is great as they are the ones who can open up back end information and dig deeper as to why the store is currently unavailable. 

 

We recommend directing every communication there as they are the ones directly handling this for us. As always, we appreciate your patience and understanding regarding our processes here. 

 

I am confident that as soon as our team gets to look deeper into your ticket, they will respond with next steps moving forward as soon as possible. 

 

I hope you have a great weekend ahead! 

To learn more visit the Shopify Help Center or the Community Blog.