Why do I have a different favicon on different pages?

OliviaMichaelCo
Pathfinder
120 9 23

Happy new year to you all.

 

I have a really weird issue. My favicon changes depending on the page I am viewing.

 

My homepage: https://oliviamichaelcandle.co

If you go here, it's a white square with sharp edges.

 

A collection page: https://oliviamichaelcandle.co/collections/luxury-scented-candles 

If you go here, it's how it should be, a pink square with rounded edges.

 

Does anyone know why this is happening and how I can fix it? I've never come across this before.

 

Thanks,

Rosalind.

Replies 10 (10)

KetanKumar
Shopify Partner
36843 3636 11978

@OliviaMichaelCo 

i have checked this issue bt its working fine no issue 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
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OliviaMichaelCo
Pathfinder
120 9 23

Hi @KetanKumar thank you for the reply.

 

Could it be a cache issue? I've just gone via a new private window in a different browser and get the same again.

 

Home page.

Screenshot 2022-01-04 at 13.20.31.jpg

 

Shop pages.

Screenshot 2022-01-04 at 13.20.41.jpg

 As you can see, I get a different favicon when I move about. 

KetanKumar
Shopify Partner
36843 3636 11978

@OliviaMichaelCo 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
OliviaMichaelCo
Pathfinder
120 9 23

It must be a cache issue then. I'm using Safari on a MacBook Pro.

KetanKumar
Shopify Partner
36843 3636 11978

@OliviaMichaelCo 

oh sorry, i don't have MacBook Pro.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

Agustin_Macc
Visitor
1 0 0

Hi Rosalind,

 

I have the same issue. It looks like you solved yours (at leasts on my Safari browser) - could you please share how to fix this?

 

I'd love to have a consistent favicon image across all my pages.

 

Many thanks,

Agustin

KetanKumar
Shopify Partner
36843 3636 11978

@Agustin_Macc 

oh sorry for that issue can you please share store url so i will check and let you know 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Air0202
Tourist
20 0 1

Hi, I am having this issue too- were you able to fix?

lukevmh
Visitor
1 0 0

how did you fix it? I have the same issue.

Emily
Shopify Staff
1309 101 189

Hi, @lukevmh.

 

Thank you for reaching out! 

 

Can you please provide your URL so I can check this on my end? 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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