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Why do I have a different favicon on different pages?

Why do I have a different favicon on different pages?

OliviaMichaelCo
Pathfinder
122 9 27

Happy new year to you all.

 

I have a really weird issue. My favicon changes depending on the page I am viewing.

 

My homepage: https://oliviamichaelcandle.co

If you go here, it's a white square with sharp edges.

 

A collection page: https://oliviamichaelcandle.co/collections/luxury-scented-candles 

If you go here, it's how it should be, a pink square with rounded edges.

 

Does anyone know why this is happening and how I can fix it? I've never come across this before.

 

Thanks,

Rosalind.

Replies 15 (15)

KetanKumar
Shopify Partner
37409 3659 12113

@OliviaMichaelCo 

i have checked this issue bt its working fine no issue 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
OliviaMichaelCo
Pathfinder
122 9 27

Hi @KetanKumar thank you for the reply.

 

Could it be a cache issue? I've just gone via a new private window in a different browser and get the same again.

 

Home page.

Screenshot 2022-01-04 at 13.20.31.jpg

 

Shop pages.

Screenshot 2022-01-04 at 13.20.41.jpg

 As you can see, I get a different favicon when I move about. 

KetanKumar
Shopify Partner
37409 3659 12113

@OliviaMichaelCo 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
OliviaMichaelCo
Pathfinder
122 9 27

It must be a cache issue then. I'm using Safari on a MacBook Pro.

KetanKumar
Shopify Partner
37409 3659 12113

@OliviaMichaelCo 

oh sorry, i don't have MacBook Pro.

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

Agustin_Macc
Visitor
1 0 0

Hi Rosalind,

 

I have the same issue. It looks like you solved yours (at leasts on my Safari browser) - could you please share how to fix this?

 

I'd love to have a consistent favicon image across all my pages.

 

Many thanks,

Agustin

KetanKumar
Shopify Partner
37409 3659 12113

@Agustin_Macc 

oh sorry for that issue can you please share store url so i will check and let you know 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Air0202
Tourist
20 0 1

Hi, I am having this issue too- were you able to fix?

lukevmh
Visitor
1 0 0

how did you fix it? I have the same issue.

Emily
Shopify Staff
1457 105 202

Hi, @lukevmh.

 

Thank you for reaching out! 

 

Can you please provide your URL so I can check this on my end? 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Lasyatata
Tourist
3 0 1

https://practicalgiftsstore.com/

hello. I also have the sam issue. What do you think I can do? Thank you in advance

FearlessP
Tourist
4 0 0

Emily can you help me too? https://fearlesspet.com/ but some pages have a different favicon! like this one https://fearlesspet.com/pages/all-products

kostam
Visitor
1 0 0

I have the same issue, did you end up fixing it??

FearlessP
Tourist
4 0 0

I had the same issue, and it was in fact cache 😁

mOONbOOTS
Explorer
79 6 11

Hi!

 

How were you able to fix this? Everyone seems to say it's a cache issue, but I cleared the cache on my MacBook Air in Safari, and I am still having one single page our store show a different version of our fav icon.

 

Any help would be greatly appreciated.