Why do my product images appear low-res until clicked on?

Why do my product images appear low-res until clicked on?

jom_
Tourist
11 0 2

Hello!

 

My product images appear low-res in the product page. However when I click on the product then go back, the image appears high-res. 

How do I fix this? The images I'm using are approximately  800x800pxls.

I am using Craft.

Thanks!

Replies 4 (4)

diego_ezfy
Shopify Partner
2971 571 923

Hello @jom_,

Please share:
- your store URL;
- page URL with the issue you mention;
- storefront password (if your store has one).

If the store is not online yet, please follow this quick tutorial to learn how to safely and temporarily share an offline/unpublished theme URL.

Kind regards,
Diego

jom_
Tourist
11 0 2

Can I private message you it? I will not post the password here understandably

jom_
Tourist
11 0 2

It seems as if my product thumbnails are "lazyloading", I looked into the code but I'm not sure how to fix this, please help!

jom_
Tourist
11 0 2

still no fix, I urgently need help...