We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Why does my cart keep refreshing when adjusting product quantity?

Why does my cart keep refreshing when adjusting product quantity?

pepethecat
New Member
5 0 0

Hey community,

 

Everytime whenever I increase the amount of a specific product in the cart and decrease it, I get thrown out of the cart. 

Can someone please help me to fix this issue.

 

Thank you!

 

Website url: https://pepethecat.com/

Replies 3 (3)

PageFly-Theodor
Shopify Partner
691 86 106

Hi @pepethecat ,
This is Theodore from PageFly - Shopify Page Builder App.

You're encountering an issue where you get logged out of the cart whenever you modify the quantity of an item on https://pipithecat.com/. This could be due to a website bug, outdated browser cache, or cookie issues. Try clearing your cache and cookies, using a different browser, or temporarily disabling extensions. If none of these work, contact the website's customer support for further assistance.

 

Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


All features are available from Free plan. Live Chat Support is available 24/7.

pepethecat
New Member
5 0 0

This dind't work. Now I got a paid theme and it's the same for tht too. Could some apps cause this bug?

Ollie
Shopify Staff (Retired)
2550 460 431

Hey @pepethecat.

 

Thanks for reaching out. 

 

I appreciate the context that you have shared with us as that is very helpful! When I navigated to your store and attempted to add a product to cart then decrease the amount of products - the cart page looks to be updating correctly. Just to gather some additional context around this, are you still experiencing this specific issue? 

 

Looking forward to your response. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog