Why does my dropdown menu fail to open reliably on mobile phones?

Why does my dropdown menu fail to open reliably on mobile phones?

zarke29
Excursionist
35 2 8

Hi,

 

We've been encountering an issue for a while now. Our dropdown menu fails to open reliably on mobile phones. It occasionally functions on Google Chrome but consistently fails on standard Internet Explorer. We're uncertain about its compatibility with Safari on iOS. Our website theme is Testament. Could this problem be related to the code or something else entirely?

 

https://www.littlelilistore.com/

 

6610594e-0720-4787-a27e-cb773497eda2.jpeg

Thanks in advance

Reply 1 (1)

Guleria
Shopify Partner
3954 791 1123

It's a JS conflict. You can check the details in the browser console.

To fix, revert the changes you did in the theme files or theme.s or ask the developer who did these changes for you. 
 
- Drop an email   if you are looking for quick fix or any customization
- Email: guleriathakur43@gmail.com Skype: live:navrocks1
- Try GEMPAGES a great page builder