Why does my 'Earrings' tab show 'This collection is empty' message?

14 0 3


There has to be something that I am missing here.  The message in the subject line appears when I click my Header Navigation "Earrings" tab.  I did establish an earrings collection and have added products.  I can search for earring using the search bar and the products come up but as said not by clicking the nav bar.  Any ideas what I did not enable?  

Thanks!  Kelly T

Replies 5 (5)

Shopify Partner
525 55 102

Hello , @KellyTour 

Can please provide your store URL ?

Ittanta Technologies Pvt. Ltd. | Shopify Expert
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Shopify Partner
307 20 44

@KellyTour on top bar menu link you have to change the link from the menu settings 



  1. On the Navigation page, click the title of the menu that you want to edit.

  2. Click Add menu item.

  3. Enter a name for the menu item. This name displays in the menu, and can include special characters or emoji.

  4. Click the Link field, and then enter a website address for an external website or select a link type:

    • Home - your online store's home page
    • Collections - a specific collection or all collections
    • Products - a specific product or all products
    • Pages - a webpage on your online store
    • Blogs - a blog on your online store
    • Blog posts - a blog post on your online store
    • Policies - one of your store policies
Business Owner & Shopify Plus, Shopify app , Shopify Consultant - Full Stack Sofware Engineer
Warm regards,
Er Sanjay

If you find yourself in need of assistance with your store, don't hesitate to reach out! Feel free to send me a direct message, and I'll do my best to help you out.
14 0 3
Hello, I believe that I followed all of the steps that you described when I
first set up the product collection. See screenshot. This looks correct to
me. Any other ideas? My url is violettigershop.com. Thanks! Kelly T

[image: Screen Shot 2021-10-09 at 1.59.08 PM.png]
1 0 0

Any update on this? I am having the same problem

14 0 3
Hello, www.violettigershop.com.
Here is the issue:

[image: Screen Shot 2021-10-09 at 2.01.59 PM.png]
Thank you! klt