Why does my menu revert to an old version after saving changes?

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Why does my menu revert to an old version after saving changes?

phxhobbies
Visitor
3 0 0

Hello, I'm using "Refresh" and I am trying to change my menu on the home page header but every time I click "save" it will revert back to an old menu that I don't even have in my settings. 

 

I've tried making a new menu, checking incognito mode, trying a differnt menu type (dropdown/mega menu), using a

 

Here are my settings which I have always used Main Menu as the header menu, but with this problem I tried to create a new menu "Default Menu" but after I save the menu it will revert back to a menu I no longer use/have in my settings.

 

1.1.PNG

 

1.2.PNG

 

1.3.PNG

Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
11360 2225 2399

This is an accepted solution.

Hi @phxhobbies 

I'm Dan from Ryviu: product reviews & QA app.

Can I know what are differents between your Main menu and the Default menu? Because as I mentioned in this image, I see they are the same contentsScreenshot 2024-03-25 at 13.57.22.png

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Replies 3 (3)

Dan-From-Ryviu
Shopify Partner
11360 2225 2399

This is an accepted solution.

Hi @phxhobbies 

I'm Dan from Ryviu: product reviews & QA app.

Can I know what are differents between your Main menu and the Default menu? Because as I mentioned in this image, I see they are the same contentsScreenshot 2024-03-25 at 13.57.22.png

- Found this helpful? Hit "Like" and "Accept as Solution"!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify

Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...
Sign up now.

phxhobbies
Visitor
3 0 0

Hello Dan, thanks for your reply. There is no difference between the two, I had made "Default-Menu" to test if another menu would work, however all of them revert back to my old menu (which isnt even an option in Menu) 

 

Photo #2 shows the immediate change when I click save, but shortly after (10 seconds or so) the menu automatically changes back to the old menu (photo #3)

 

Im clueless on this, I did an update to the newer version of refresh and even on that version it is happening as well..

phxhobbies
Visitor
3 0 0

Well this was interesting......

 

I had an app called "Mega Menu" which was overlapping my navigation menu.. when I read your reply it made me think about the apps within. D'oh..