Why does my new domain show an error when pointing to Shopify?

Why does my new domain show an error when pointing to Shopify?

lovellgilbert
Visitor
1 0 0

When I install my new domain and point the ip to shopify but it gives me the error can't connect. I don't know if there is something wrong with my log when setting up? This is my website https://familyvacationdisneyshirts.com

Reply 1 (1)

Dan-From-Ryviu
Shopify Partner
11339 2222 2391

Hi @lovellgilbert 

Is that domain you purchased from 3rd party service? 

You can check this article to learn how to connect it with your Shopify store

https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual

 

- Found this helpful? Hit "Like" and "Accept as Solution"! - Feeling generous. Buy me coffee!
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
Built for Shopify

Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...
Sign up now.