Why does my PNG image background turn white when uploaded?

Why does my PNG image background turn white when uploaded?

GeloyC
Visitor
3 0 0

Hello. I am starting up a store but whenever I upload an image thats a png, the background is automatically turned white! Please help! 

 

store front is currently https://bad-days-are-temporary.myshopify.com/

PW: bobaos 

 

 

Replies 4 (4)

GemPages
Shopify Partner
5625 1262 1286

Hello @GeloyC 

 

It's displaying normally on my end, please feel free to share more information with me if you need any further help. Here's the link for reference: https://prnt.sc/rlOKJ715vXgs

 

Looking forward to your response.
Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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GeloyC
Visitor
3 0 0

It occurs when you go into the product page itself 

INA_MSWEB
Shopify Partner
1281 144 168

Hi @GeloyC 


I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer.

I see the background color is by default White, if you need to change the background color then please add this css in your bottom of the css file:

<style>

.product-media-container.constrain-height .media {background-color: #000;}

</style>




Regards,

San

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GeloyC
Visitor
3 0 0

Tried doing that. Now the background is black. I added the code to section-featured-product.css because when I tried adding that code to the pages CSS it put out an error.